How Your Queries are dealt with.

• Each query is logged as a case. This is automatically assigned to a manager. The case allows us to track and monitor all your requests.
• Any manager will be able to pick up a case and have a full history of your inquiry.
• Your telephone calls will always be answered by our dedicated front desk staff and logged onto our systems.
• You can login into your own private MyActive area which enables you to see, advance and log any queries during the pre-moving in stages.

By using active-management.co.uk you have the ability to contact us by many ways, you can be assured of a seamless service, any manager can answer your queries and above all you will not waste time and money chasing non returned phone calls and emails.